- Employees are worried about their jobs
- Employees crave recognition
- Employees are prepared to leave if opportunity knocks
IT is the modern organization's Operations - you simply can't have operations without computers, networks, and the Internet. As a side note, I've always believed that if IT doesn't report to its own executive (ie, a CIO), then it should report to the Chief Operations Office (COO) and not the CFO. Anyways, here is a link to the Information Week story.